We have many suppport options available once our systems have been completed and are up and running in your environment. For the first 30 days, your entire system is 100% emergency warrantied by us which means if we have to mobilize for troubleshooting, repair or replacement, we will do so on the spot! Anytime, any day or night, you call, we come. It's that simple. After the 30 day guarantee expires, emergency service is always available 24/7. The rates applied will be dependant upon if you maintain a service contract with us or not, and which level service you have signed up with. Regardless of that, rest assured that there is no hour or day in which we are not available to you. If you need immediate mobilization, the only factor on how long it takes us to get to you, is the distance between us on the road.