Proper Phase is a full service technology company. That means that our relationship with you does not cease just because we have finished your installation. We offer multiple levels of service contracts and helpful incentive options keep you at 100% operational with your systems. From routine maintenance to equipment loaning and repair services, we will work with you far beyond the completion of the initial system sale or install. We will even provide support and service for items you may have had pre-existing or installed after-the-fact from other providers. One of our main goals is to make sure our clients never feel stranded when it comes to the operation of the software, hardware, and other devices that comprise the overall systems that our clients depend on day in and day out, without fail. Whether it is a single device, or a full multi million dollar A/V and lighting control installation, we are available 24/7 to make sure that any support needed is always a phone call away. We work closely with the manufacturers we represent and maintain a vast product knowledge in order to insure we can quickly remedy any issues that may airse. We understand that in many cases, our products are the backbone of a succuessful business and in the case of residential systems, the key element in controlling whole house automation. You expect your systems to run flawlessly and when they don't, your time, money and peace of mind is disturbed. At Proper Phase, we strive to communicate with all of our clients at any moment they need us to resolve any and all potential technical glitches. We are experts in our field and employ technicians with manufacturer certifications, engineering degrees, and industry specialized trainings for everything we represent. We are in constant education for the ever changing technology world so you don't have to be.